FAQ

  • The assembly process for VisionHuts office pods is designed to be efficient, but we highly recommend utilizing our professional team for the best experience:

    Delivery: Your office pod arrives in a shipping crate, complete with all necessary components and hardware.

    Digital Instruction Manual: Upon purchase, you'll receive a digital manual via email and text message, detailing the assembly process.

    Preparation: Select a suitable location for your pod and review the digital manual to understand the required tools and steps involved.

    Assembly: While the digital manual provides step-by-step instructions for assembling your office pod, the process may be complex for some individuals and we always suggest a minimum of two people during setup. It involves electrical work, connecting panels, and installing doors and windows.

    Professional Assembly (Recommended): To ensure the best outcome, we highly recommend using our professional assembly services. Our team has the expertise to efficiently install your office pod, saving you time and effort. Contact our customer support team for pricing and availability in your area.

    Support: Should you have any questions or concerns during the assembly process, our customer support team is readily available via phone, email, or chat to provide assistance.

    While it is possible to assemble your VisionHut office pod using the provided digital instructions, we strongly encourage you to take advantage of our professional assembly services for a seamless and hassle-free experience.

  • The estimated delivery time for VisionHut office pods is approximately 6-8 weeks. However, expedited shipping options may be available. Please contact our customer support team to inquire about expedited shipping and delivery timeframes in your area.

  • VisionHut is committed to providing high-quality products. Our office pods come with a comprehensive warranty, covering manufacturing defects and materials for a specified period. Please refer to the warranty documentation provided with your pod or contact our customer support team for more details.

  • While VisionHut office pods are designed for stability and durability, they can be disassembled and relocated if needed. However, we recommend hiring our professional assembly team to ensure proper disassembly, transportation, and reassembly. Contact our customer support team to discuss your relocation needs and obtain a quote for the service.